Privacy Policy
Last updated: September 8, 2026
This Privacy Policy explains how Project Not Alone collects, uses, and protects information when you use our mobile app.
Information We Collect
We may collect information you provide in the app, such as your name, email address, phone number, profile image, onboarding preferences, mood check-ins, saved articles, and community activity.
How We Use Information
We use your information to provide app features, personalize your experience, save your preferences, show relevant content, manage your account, and improve app functionality.
Mood Check-Ins and Notes
Mood check-ins and notes are treated as private user information. They are used to show your own mood history and related app features.
Community Content
If you post or reply in the community section, that content may be visible to other app users according to the community feature design. Community content may be reviewed for safety and moderation.
Therapist Directory
The therapist directory is provided for informational purposes only. Project Not Alone does not provide emergency services, diagnosis, treatment, booking, payment, or direct therapist messaging through this directory.
Data Sharing
We do not sell your personal information. We may share information only when required to operate the app, comply with legal requirements, or protect users and the service.
Data Security
We use reasonable technical and organizational measures to help protect user information. However, no system can be guaranteed to be completely secure.
Account Deletion
You may request or perform account deletion through the app if this feature is available. After deletion, some information may be retained only as required by law, safety, or legitimate operational needs.
Children
Project Not Alone is not intended for children under 13. If we become aware that we have collected personal information from a child under 13, we will take appropriate steps to remove it.
Emergency Notice
Project Not Alone is not an emergency service. If you are in immediate danger or need urgent help, contact local emergency services or a crisis helpline in your area.
Contact Us
If you have questions about this Privacy Policy, contact us at supportnotalone.app@agentmail.to.